Account help

Man opening his Humana Pharmacy prescription package
Has your order been delayed? Reasons vary, from confirming your shipment to making sure your medicine is covered.

Latest posts

We’ve made some changes to mail-delivery order tracking. Now you can track your order status in real-time to better manage your mail deliveries from Humana Pharmacy.
A new Humana Pharmacy customer using their cellphone to get started with managing their medications online.
Learn how to get started with Humana Pharmacy so you can easily manage your prescriptions, order refills, set your communication preferences and more.
A woman sitting on her couch using the Humana Pharmacy mobile app to create med reminders
The latest update to the Humana Pharmacy mobile app reminds you to take your medicines at the right time—so you never miss a dose. Learn how the new feature works.
A man checking the number of refills on his Humana Pharmacy prescription medicine
Save time by using the quick refill and order tracking tools on our homepage. All you need are a few details, and the best part is that no sign in is required. Let us show you how.
How to pay your account balance online
Humana Pharmacy has made it easy for you to pay an outstanding account balance online. Let us show you how to do it.