These medicines have been recalled: Donepezil Orally Disintegrating Tablets (ODT) 5 mg and 10 mg; Ondansetron Orally Disintegrating Tablets (ODT) 4 mg and 8 mg; and Risperidone Orally Disintegrating Tablets (ODT) 0.5 mg, 1 mg, 2 mg, 3 mg, and 4mg. If you’ve recently filled any of these medicines, please see this page for more info.

For those affected by Hurricane Michael, your safety and well-being are important to us. If you are affected, we want to help you prepare and ensure you have your medicine(s).

1. Have your prescriptions packed and ready to go in case you need to evacuate.
2. There may be delays in prescription delivery. Refill as early as possible to give additional time for your order to arrive.
3. There may be delays reaching a representative at our call center. Use our website, mobile app, or SMS services if possible to refill your prescriptions or to check your order status.

If you have a current prescription order in process with us and would like to make changes to the shipping address, delivery date, or would like to fill your prescription at a local pharmacy, please call us at 1-800-379-0092 (TTY: 711). We're available Monday - Friday, 8 a.m. to 11 p.m., and Saturday, 8 a.m. to 6:30 p.m., Eastern time.