Live chat with us

Get help from our Customer Care Specialists by signing in and selecting the “Live chat” window at the bottom-right of the page. Contact us Monday through Friday, from 8 a.m. to 8 p.m., and Saturday, from 8 a.m. to 4:30 p.m., Eastern time.

 

Need more help? Give us a call

If you are experiencing a medical emergency, please dial 911.

 

If you have questions about maintenance medicines, contact Humana Pharmacy.

To speak with a Customer Care specialist, call 800-379-0092 (TTY: 711), Monday through Friday, from 8 a.m. to 11 p.m., and Saturday, from 8 a.m. to 6:30 p.m., Eastern time.

For self-service options, our automated phone system is available 24/7.

If you need help with specialty and complex medicines, contact Humana Specialty Pharmacy.

Our pharmacists are available to answer urgent questions 24/7 at 800-486-2668 (TTY: 711). If you need to speak to a Customer Care specialist, contact us Monday through Friday, from 8 a.m. to 11 p.m., and Saturday, from 8 a.m. to 6:30 p.m., Eastern time.

For questions about OTC benefits and ordering:

Call 855-211-8370 (TTY: 711), Monday through Friday, from 8 a.m. to 11 p.m., and Saturday, from 8 a.m. to 6:30 p.m., Eastern time.

 

 
 


Humana Pharmacy drug lists

Find out if there are changes affecting your prescription drug coverage for this year.

Learn about our list of covered drugs

 

 

More ways to contact us

Write us

Humana Pharmacy
PO Box 745099
Cincinnati, OH 45274-5099

 

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