3 J.D. Power Awards for Humana Pharmacy and smiling woman checking mail 3 J.D. Power Awards for Humana Pharmacy and smiling woman checking mail

Choose Humana Pharmacy

Ranked highest in customer satisfaction with mail-order
pharmacies 4 years in a row, by J.D. Power.


Medicines mailed safely and on time

With Humana Pharmacy®, your medicine will be shipped safely and securely to the location of your choice. That means no more trips to the pharmacy. No more waiting in lines to pick up your medicine. No more hassle


We strive to make the process of keeping up with your treatment as simple and cost-effective as possible. Get a 90-day supply of your medicine mailed to your home at a potentially lower cost—saving you time and money. We will also notify you with a courtesy call, text message or email reminder when your prescription is ready for refill.

older man checking his phone

Want to learn more about Humana Pharmacy and what we have to offer?

View or download our Welcome Guide PDF


Getting started today


HumanaPharmacy.com is available 24 hours a day, 7 days a week for ordering refills, checking your order status and starting a new prescription request.
Sign in or register using your MyHumana username and password


Download our Humana Pharmacy app from the iTunes App Store or Google Play™. Sign in or select “Transfer Rx as guest” from the home screen.


Download the Registration and Prescription Order Form:
Humana Pharmacy
P.O. Box 745099
Cincinnati, OH 45274-5099


Call our toll-free automated system 24 hours a day, 7 days a week at 1-800-379-0092. If you use a TTY, call 711.


Efficient delivery

Humana Pharmacy prides itself on getting your medications to you on-time, when you need them.

For new prescriptions
or transfers

Expect your medicine to arrive within 7 to 10 business days after we receive the new prescription from your doctor.

For prescription

Expect your shipment within 5 to 7 business days after we receive the refill order.

For specialty

We’ll call you to confirm the delivery date of your medicine and make sure you thoroughly understand your treatment plan.


If we need to contact you, your doctor, or your insurance provider about your order, shipment may take longer.
We’ll contact you if your order is delayed.


© 2021 Humana Pharmacy

Humana Pharmacy’s received the highest score among mail order pharmacies in the J.D. Power 2018-2021 U.S. Pharmacy Studies of customers’ satisfaction with their pharmacy. Visit jdpower.com/awards.

Humana Pharmacy complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, ancestry, religion, sex, marital status, gender, gender identity, sexual orientation, age, or disability. We also provide free language interpreter services. 
See our full accessibility rights information and language options