Text notifications for refill reminders and order updates

When you’re out and about, it’s easy to forget to take your medicine or remember to refill your prescription. Let us do the remembering for you by signing up for text message alerts! You’ll get refill reminders and order status updates right on your phone, and you can cancel at any time.



Getting started

It’s easy to sign up! Simply sign in to your Humana Pharmacy account and go to "Preferences" under the "My Account" menu. You’ll notice an option to sign up for text message alerts under “Communication preferences”.

Select “Text” from the drop down and a box will appear asking you to register your mobile number. After you enter your mobile number, you’ll receive an activation code via text message. Follow the instructions to enter the code, and you’re ready to go.


Humana Pharmacy member communication preference experience for text notifications

Fast, easy and convenient

Text message alerts is a quick way to receive updates about your orders and reminders to refill your prescriptions. Here are the text messages you’ll receive when you sign up:

  • Refill reminders
  • Order shipped
  • Order received
  • Outstanding balance

Stay tuned for more messages coming soon, including order delays and important health information.