Pick the right way to refill for you

Refill channels

When it’s time to refill your medicine, picking up the phone and waiting on hold are the last things you want to do. Humana Pharmacy® is committed to making the process as painless as possible by giving you many options to place your order with just a few clicks on your computer or taps on your mobile device. Refilling online is the quick and easy way to get your medicine on its way to you. Let’s break down the options and help you pick the way to refill that works best for you.


Humana Pharmacy online account

When you sign in to your online account at Humana Pharmacy, you can see all your prescriptions and which ones are ready for a refill. Just add them to your cart and check out! You can also check your order status on the “My Orders” page.


Online refill without signing in

At Humana Pharmacy, you can refill a prescription without having to sign in to your online account. Just enter your date of birth and prescription number in the required fields and select “Refill prescription.” You can also refill up to 5 prescriptions at the same time by selecting “refill multiple prescriptions.” 


Email

If you’ve opted in for email refill reminders, we’ll send you an email when it’s time to refill. You can pick which prescriptions you’d like to refill and where to ship them. You’ll also get emails when your order is on its way or if we need additional information to process your order. Find out how to opt in for email refill reminders at our communication preferences blog.


Humana Pharmacy Mobile app

Refill your prescriptions with just a few taps on your iOS or Android mobile device. You can also check your order status and transfer prescriptions with your device’s camera. Download the Humana Pharmacy Mobile app.


Text message

If you’ve opted in for text message refill reminders, we’ll send you a text message when you’re ready to refill. You can get your order on its way with a simple reply. You can also choose to get text messages with important order updates. Find out how to opt in at our text notifications blog.