Humana Pharmacy receives 2018 J.D. Power Award

Thanks to our loyal customers, Humana Pharmacy has been ranked “Highest in Customer Satisfaction with Mail Order Pharmacies” by J.D. Power. Humana Pharmacy received the highest score in 3 factors:

  • Prescription ordering and filling process
  • Cost competitiveness
  • Prescription delivery 

These factors speak to our goal as your health partner, which is to safely and securely deliver your medicine to you, on time. Our online tools and mobile app help you save time by conveniently refilling your prescription with one click, easily checking order status – and may also save you money with 90-day refills of most medicine. Order your specialty medicines for chronic and complex conditions at the same time as your maintenance medicines, and we’ll have them mailed to the location of your choice. Our pharmacists double-check each order to make sure you’re getting the right medicine for your condition, and each bottle is heat-sealed with tamper-resistant foil to make sure it reaches to you safely. 

All of these principles ensure your peace of mind as your medication travels from our hands to yours, every time. Your support made this honor possible, and we appreciate you for trusting us with your care. Thank you. 

Humana Pharmacy received the highest score among mail order pharmacies in the J.D. Power 2018 U.S. Pharmacy Study of customers’ satisfaction with their pharmacy. Visit