Humana Pharmacy wins J.D. Power Award for 4th year in a row

An image of 4 Humana Pharmacy J.D. Power award for pharmacy customer satisfaction

We’ve done it again! Humana Pharmacy® is No. 1 for mail-order customer satisfaction in the 2021 J.D. Power U.S. Pharmacy Study. It’s the 4th consecutive year that we’ve received the award.

The study ranks mail-order pharmacies in 4 key categories:

  • Prescription ordering and filling process
  • Cost competitiveness
  • Prescription delivery
  • Customer service experience

Humana Pharmacy ranked highest in all 4 categories.

Thank you for the positive feedback and for choosing Humana Pharmacy. We appreciate your business and the continued opportunity to enhance your pharmacy care experience. 

About J.D. Power

J.D. Power rankings are a consumer guide to finding which products or services ranked highest in J.D. Power Studies. All J.D. Power rankings are based on the opinions of consumers from a variety of industries who have used or owned the product or service being rated.

J.D. Power has been capturing and analyzing the consumer’s voice for over 50 years across numerous industries.

Humana Pharmacy is here for you

This year’s win shows Humana Pharmacy’s commitment to making your pharmacy experience easier and personalized to your unique care needs. It starts from the moment you place an order with us.

At Humana Pharmacy, you can order your prescriptions online any time, anywhere, and we’ll deliver them for free right to your front door. Our team of highly qualified pharmacists double-check every order for accuracy and make sure your medicines are delivered securely and on time.

To learn more about the many benefits of being a Humana Pharmacy customer, visit us at If you’re already a Humana member, sign in to MyHumana to view and use your benefits. 

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