Coming soon: CenterWell Pharmacy and CenterWell Specialty Pharmacy
We have exciting news! In June, we’re becoming CenterWell Pharmacy™ and CenterWell Specialty Pharmacy™. We’re changing our name to reflect our commitment of always putting you at the center of everything we do.
CenterWell Pharmacy and CenterWell Specialty Pharmacy will be a part of the Humana Inc. family, just like Humana Pharmacy® and Humana Specialty Pharmacy®.
The best part is there’s nothing you need to do, and you'll continue to receive your medications on time.
What’s staying the same?
We’re keeping the things you enjoy about Humana Pharmacy and Humana Specialty Pharmacy.
- Your dedicated pharmacy team will stay the same.
- You’ll continue to have 4 easy ways to order your medications— phone, text, mobile app or your account.
- Your over-the-counter (OTC) balances will stay the same.
- You’ll still have access to more than 600 pharmacists if you have questions about your medications.
- Our customer care number and our business hours will stay the same for your convenience.
Improving your pharmacy care
We’re committed to improving your pharmacy experience to meet your changing health needs. Here’s how we’ll do it at CenterWell Pharmacy and CenterWell Specialty Pharmacy.
We’ve created a new experience that makes setting up and managing your online account even easier. In a few steps, we’ll guide you through questions that help our pharmacy team get to know you better. We’ll ask you how you want to be contacted about your orders, whether you’re allergic to any medications, and a few other questions that help us give you the best experience. Want to change your answers later? No problem—it’ll be quick and easy to make changes in your account.
We’ll also continue improving your online order tracking so you can easily follow your order from our door to yours. Plus, we’re making exciting changes to the CenterWell Pharmacy mobile app. Soon you’ll be able to quickly fill a new prescription using your phone or tablet.
CenterWell Specialty Pharmacy
If you order specialty medications from us, you’ll still have access to dedicated support. You can expect the quality care you’re used to from the comfort of your home.
We’ll also keep advocating for cost savings whenever possible. Our financial specialists look for grants and programs that may lower the price of your prescriptions.
Our Centers of Excellence program will continue to offer extra support to patients with certain health conditions. We work with providers to help you manage every aspect of treatment and assign 1 care coordinator to oversee all the details. We currently have 3 Centers of Excellence—Cancer, Multiple Sclerosis and Pulmonary—and we plan to open more in the future.
CenterWell Pharmacy and CenterWell Specialty Pharmacy will be here to support you on your journey to your best health—now and in the future. We invite you to learn more about our new name and what you can expect at CenterWell Pharmacy and CenterWell Specialty Pharmacy on our informational page.