Get started with Humana Pharmacy

A new Humana Pharmacy customer using their cellphone to get started with managing their medications online.

Welcome to Humana Pharmacy®! Our goal is to make sure your pharmacy experience is convenient, easy and meets your care needs.

As a new customer, we know you may have some questions about what you can do online with Humana Pharmacy, so we’re here to help you get started.

Humana Pharmacy account sign in icon Sign in today

To sign in to your Humana Pharmacy account, you’ll need to activate your Humana profile. This allows you access to Go365®, MyHumana and HumanaPharmacy.com.

It’s quick and easy to activate your profile, just follow these 3 steps:

Humana online profile activation screenshot.

1. Enter your member ID number, date of birth and ZIP code

2. Set up your profile and complete activation

3. Use your username and password to sign in to your Humana Pharmacy account.

If you’ve already activated your Humana profile by signing in to another Humana site such as Go365 or MyHumana, you can use the same username and password to sign in to your account.

online refill icon Set your communication preferences

Set your communication preferences so we know how and when to contact you about your prescriptions. You can also sign up for refill reminders, order status alerts and important health and prescription information when setting your preferences.

Transfer or start a new prescription icon Transfer or start a new prescription

Filling a new or existing prescription with Humana Pharmacy is safe and easy with your online account. If you have prescriptions at another pharmacy and need to transfer them to us, you can use your online account or the mobile app to complete your transfer.

Prescription refill icon Refill a prescription

Refilling online is the easiest way to get your medication. There are multiple ways you can refill your prescriptions at Humana Pharmacy. Pick the right way to refill for you.

Humana Pharmacy mobile app icon Get started with the mobile app

The Humana Pharmacy mobile app is a great way to manage your prescriptions and more while on the go. Once you’ve set up your account online, be sure to download our mobile app. Your login credentials for your Humana Pharmacy online account and the mobile app are the same.

We’re here to help you

Thank you for choosing Humana Pharmacy! We know you may still have questions as a new customer, so take a few minutes to review our frequently asked questions (FAQ) page.

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