Live agent chat is here to help

Man using the live agent chat feature on his laptop

Hi, we’re here. How can we help?

Humana Pharmacy® has a free live chat service to help you get the help you need, when you need it, and the best part is that it's fast and easy.

To get started with live chat, simply sign in to your Humana Pharmacy account and select the chat icon near the bottom right-hand corner of your screen. 

Once clicked, your personal chat box will appear; just type in your question to get help right away.

Humana Pharmacy chat window

Assistance when you want it

We want you to be able to manage your health and wellness in whatever way is most convenient to you. If you’re reviewing your account details or prescription order and have questions, a live agent can help. Simply type what you want to know in the chat box and we’ll get back to you right away. We can help out with:

  • Order History
  • Order Status
  • Contact Us

The chat assistance is available Monday to Friday, from 8 a.m. to 8 p.m., Eastern time.

Looking forward to talking with you

You deserve prompt, dedicated service that’s on your side. So, what can the Humana Pharmacy live chat help you with?